Bonneville Seattle
  • 30-Oct-2018 to 25-Dec-2019 (MST)
  • Bonneville Seattle Promotions
  • Seattle, WA, USA
  • Hourly
  • Full Time

POSITION PURPOSE:

Bonneville Seattle is looking for somene to serve as the first point of customer service for Bonneville's listeners, clients, vendors and guests, projecting a warm and inviting compan image in a pleasant and professional manner.  This position will provide daily administrative support to the promotions and sales fulfillment team; and occasionally to others as directed from time to time.  The position will maintain the station promotional calendars; administer contest winner paperwork and prize fulfillment; maintain records of the stations' public service activities for reporting purposes and assist the programming and news department in scheduling.

KEY RESPONSIBILITIES:

  • Promotions:
    • Provide admin support and back up assistance to Promotions and Partnerships Manager and Promotions and Event Coordinator.
    • Facilitate all prize fulfillment
    • Contesting oversight and management maintain logs/schedules, create rules, maintain forms and paperwork, coordinate with clients, solicit prizes
    • Write and post web copy for on-air promotions and contests.
    • Maintain promotional calendars and produce air checks
  • Front Desk:
    • Serve as the first point of contact for listeners, clients, and vendors via phone reception, email and greeting project pleasant, professional image and friendly, helpful demeanor
    • Daily check runs, mail distribution, supply maintenance, mail distribution
    • Gather and timely file all listener correspondence in FCC Public Files in accordance with Company procedures.
    • Conduct the scheduling of talent and studio space
    • Maintain thorough knowledge of programming schedules and formats, content
      • Outreach Coordination - Maintain all community outreach records, compile yearly Crystal report and Marconi award submissions, post info online
      • Traffic public service announcements
  • Keep documentation and company information in the strictest of confidence
  • Work in compliance with company policies, procedures and standards of performance and support company mission, purpose and core values.

 

REQUIRED SKILLS & EXPERIENCE:

  • Pleasant phone demeanor and excellent interpersonal communication skills
  • Able to multi-task in a fast paced environment effectively and efficiently with multiple distractions
  • Self-starter (starts primary tasks and moves on to additional tasks without needing to be directed) with a strong work ethic. Asks for instruction/guidance/training when needed.
  • Strong writing skills
  • Positive attitude and exceptional customer service skills.
  • Ability to follow written and verbal instructions under limited supervision.
  • Great organizational skills and high attention to detail
  • Knowledge of Microsoft Office products PowerPoint, Word, Excel, Outlook
  • A high level of proficiency with computers, software and ability to learn and work with new technologies.
  • Work effectively in a team environment
  • Proven ability to effectively handle stress and address concerns from customers
  • Project an appropriate professional appearance and demeanor

Preferred QUALIFICATIONS:

  • 1-2 years promotional and/or office admin experience
  • 2 or 4 year college degree
  • 1-2 years media industry experience

PHYSICAL DEMANDS:

  • Receive, process, and maintain information through oral and/or written communication effectively.
  • Substantial physical movements (motions) of the wrists, hands, and/or fingers.
  • Ability to extend hand(s) and arm(s) in any direction with good eye and hand coordination.
  • Lift, move, and carry up to 50-100 pounds on occasion.

WHO WE ARE:

Bonneville International has been a leader in broadcasting for over 50 years, with a mission to build up, connect, inform and celebrate communities and families across our markets. We currently own and operate 22 radio stations in Seattle, Phoenix, Denver, Sacramento, San Francisco and Salt Lake City, along with the NBC Affiliate TV station, KSL TV 5, in Salt Lake.  We're proud of our history, and we want talented people to join us as we continue to grow!

 

Bonneville is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Minority/female/disability PWDNET/veteran are encouraged to apply.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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